User security: Protect yourself online

Fraudsters use various techniques known as Phishing Phishing is the attempt to obtain sensitive information such as usernames, passwords, and credit card details (and, indirectly, money), often for malicious reasons, by disguising as a trustworthy entity in an electronic communication. and Smishing SMiShing is a security attack in which the user is tricked into downloading a Trojan horse, virus or other malware onto his cellular phone or other mobile device. SMiShing is short for "SMS phishing." to try and steal your data or send viruses to your computer and other devices such as phones and tablets.

If you believe that you may be the victim of a scam attempt from an email that you think has been sent by IDTechEx, please contact us immediately.

Suspicious emails

Is the email asking for personal or financial information?

Any email you receive should be checked carefully to ensure it is from a genuine person or company.

Genuine companies will never ask for account log on details, credit/debit card details or bank account information. If in doubt, do not reply, do not click on any links and do not open any attachments.

Can you be certain who has sent the email

If you have any doubt about who has sent you an email, contact the company directly by phone or find their contact details from the company website - making sure that you type the website address directly into your browser. Do not copy/paste any links from the email.

Is the email trying to scare you into action?

Phishing emails will often try to get your attention by threatening to suspend your account access or inform you that there is an immediate risk you need to address. Genuine emails should not be formatted in such a way. If unsure, contact the company directly using details on their website and not in the email.

Suspicious text messages

Is the text message asking for personal or financial or personal information?

As with emails, fraudsters will pretend to be genuine companies. Be wary, especially if the message is unexpected or from and unknown source. Do not click on any links or attachments if you are not sure who the sender is.

Do you know who sent the message?

If you have any doubts, phone the company directly and get the number from the offical website.

Is the email trying to scare you into action?

Scammers will often try to get your attention by threatening to suspend your account access or inform you that there is an immediate risk you need to address. Genuine companies should not send messages in this way. If unsure, contact the company directly using details on their website.